Shipping Information Items ship within 3 business days using tracked Click N Send Parcels through Australia Post with signature on delivery. Your shipping rate will be calculated during checkout. Most items will fit in to a 500g Satchel at a postage rate of $6.50. Larger orders will be sent in a 3kg Satchel for $10.50. As a service to our customers, shipping charges are capped at $10.50 so you will never pay more!
All shipping costs are for within Australia only. International postage may be provided upon request. Please fill out your details via the “Contact Us” tab for a quote.
We will happily organize local pickup or FREE delivery in the immediate Launceston area. Again, please contact us via the contact tab to arrange.
- simply change your mind, or
- make a wrong decision.
- are faulty
- have been wrongly described
- are different from a sample shown to you
Exchanges and Refunds will be processed upon receipt of the original product.
In the unlikely event that a product is faulty in make or damaged, please contact us. We will be happy to exchange it for the same product or equivalent if no longer a stock item. We will then arrange to dispatch a replacement and refund your return postage costs.
All prices are inclusive of GST.In the event that a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Oh Mama Goodness reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If you have already been charged for the purchase and your order is cancelled, we shall issue a credit to your account in the amount of the incorrect price.
Wholesale Information Please contact us via the contact tab or at [email protected] for further information about stocking our products.Privacy Policy What information do we collect? We collect information from you when you place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. What do we use your information for? Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you are consenting to this privacy policy. Contact Us If you have any further questions or concerns, please do not hesitate to contact us by filling out the contact tab or emailing [email protected]